SkiFinder Retail support

Mel Designs, LLC provides SkiFinder for authorized in-store iPads. Complete a ski questionnaire, explore retailer-filtered recommendations, adjust preferences and provide feedback. An internet connection and store-managed device provisioning are required for the connected experience.

Tap Privacy on the kiosk Welcome or unavailable screen to read the privacy explanation offline, then Close Privacy to return. This does not clear the questionnaire or change the device registration.

If service is unavailable

  1. Check Wi-Fi connectivity.
  2. Tap Retry once and let the bounded connection attempt finish.
  3. Use Return to Welcome to clear the questionnaire and start again. The store's registered device is preserved.
  4. If service remains unavailable, ask store staff. Do not request enrollment, uninstall SkiFinder or reset the iPad.

If feedback status is uncertain, do not submit it repeatedly. Public phone sharing is not activated for the current pilot. The labelled sample demonstration uses fictional results and cannot send feedback, email or sharing data to live services.

This release does not collect customer email, offer promotional-email enrollment or give retailers identifiable customer-record access. Temporary service records retain their existing expiration behavior; no long-term customer archive is activated.

Contact

Email andy@mel-designs.com. Include the app version, store name and a short description. Do not include passwords, fingerprints, customer questionnaire answers or credentials.

Availability

SkiFinder Retail is privately distributed to approved Apple Business organizations. Installing the app does not automatically enroll an iPad or replace an existing store registration. Setup and connected-service access are managed privately by the owner.

SkiFinder Retail privacy policy